Terms of use

11H is a website specialized in creating content with informative features and analysis of various products/services (applications, websites, government programs) provided by various companies (governmental and non-governmental institutions, other companies), offering content with the aim of informing for the user that product that best fits their needs (“11H”).

These General Terms and Conditions of Use are available to the user at any time, through the address: https://11h.com.br/termos-de-uso and the provisions of the 11H Privacy Policy, available at: https://11h.com.br/politica-de-privacidade, as well as current legislation.

Therefore, the General Terms and Conditions of Use aim to inform the responsibilities, duties and obligations of every User when accessing and/or using 11H, as described in the items below.

1. DEFINITIONS

1.1. For the purposes of these General Terms and Conditions of Use:

User: any natural or legal person who accesses or uses, through any means, including mobile devices, cell phones, tablets, personal computers, internet browsers and other means of access that may be developed.

2. ACCEPTANCE

2.1. When accessing 11H, by any means, the User agrees to have read and agree with the General Terms and Conditions of Use and the 11H Privacy Policy.

2.2. By accessing and/or using the 11H website, the User declares to be at least 18 (eighteen) years old and to have full and express capacity to accept the terms and conditions of these Terms and Conditions of Use for all legal purposes.

2.3. If the User does not fit the description above and/or does not agree, even in part, with the terms and conditions contained in these Terms and Conditions of Use, he/she should not access and/or use the services offered by 11H, as well as the websites and services operated by it.

3. CONTACT US

3.1. The User uses this service to resolve all their doubts, resolve any problems and submit complaints or other information about products/services available on 11H.

3.2. “Contact Us” can be activated by sending an email to: [email protected]

4. RESPONSIBILITIES

4.1. The User must carefully read all the clauses contained in these Terms and Conditions of Use and in the Privacy Policy (www.11H.com.br/politica-de-privacy) and when using the services and/or products available on 11H fully agree with all clauses and conditions of these Terms and Conditions of Use and the Privacy Policy.

4.2. 11H provides links and/or redirects the User to other websites, where the User can contract services and/or purchase products from the respective companies, without any type of interference from 11H.

4.3. If the User is redirected to the website page of the company advertised on the website, the User must read carefully and expressly agree to the terms and conditions of use and the privacy policy of the advertised company.

4.4. 11H has no responsibility (a) for the general terms and conditions of use and privacy policy of the advertised companies; (b) information about services and/or products advertised; (c) about the services and/or products eventually offered and/or contracted from the advertised companies.

4.5. 11H is not responsible for any virus, malware, spyware, trojan or any software that may damage or change the settings of Users' equipment as a result of browsing or using the internet or as a result of transferring data, texts, images, files or audios.

4.6. It is the Users' sole responsibility to keep their equipment's operating system up to date and with antivirus programs.

4.7. 11H is not responsible for any losses or damages arising from the irregular use of the 11H website and/or unforeseeable circumstances and/or force majeure.

4.8. Without prejudice to the other provisions of these Terms of Use, the User's obligations are:

  1. Do not violate any rights of third parties when using the 11H website;
  2. Do not use the 11H website for the purpose of monitoring or harassing third parties;
  3. Do not carry out fraudulent, illegal, dishonest or inappropriate activities when using the 11H website; It is
  4. Respect the conditions established in these General Terms and Conditions of Use and in the Privacy Policy, as well as current Brazilian legislation;

5. TERM AND DEADLINE

5.1. These General Terms and Conditions of Use will be in force for an indefinite period and any judicial or administrative claims arising from the use of the 11H website subject to these General Terms of Use or the Privacy Policy must be proposed within 90 (ninety) days from the fact that the have caused.

6. MODIFICATION OF THE GENERAL TERMS AND CONDITIONS

6.1. The 11H General Terms and Conditions of Use may be changed, supplemented or replaced at any time and for any reason, at the sole discretion of 11H, without prior notice or notification to Users.

6.2. ANY PERSON WHO DOES NOT ACCEPT THESE TERMS AND CONDITIONS, WHICH ARE MANDATORY AND BINDING, MUST REFRAIN FROM USING 11H.

7. LEGISLATION AND ELECTION FORUM

7.1. These General Terms and Conditions of Use must be read and interpreted in conjunction with the Privacy Policy and both are governed by the laws in force in the Federative Republic of Brazil, mainly by the Federal Constitution, Civil Code, Consumer Protection Code, General Law of Marco Civil da Internet and the General Data Protection Law.

7.2. All matters relating to interpretation, compliance or any other questioning related to these General Terms and Conditions of Use and the Privacy Policy, the parties expressly agree and waive any other focus and submit to the jurisdiction of the District of Recife, State of Pernambuco .

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