Find out how to retrieve money forgotten in the bank

Now that you know how the process works, it's time to learn how to recover money forgotten in the bank. To help, we have created a step-by-step guide to make 100% redemption online.

Before checking out the step by step, it is important to remember that there are other opportunities to use your money according to your needs. One of these opportunities is to participate in the program My home, my life. With it, you can make your dream of owning your own home come true, saying goodbye to rent!

Below, you will find out how you can redeem forgotten money at the Central Bank, as well as the rules to have the chance to redeem it!

Who can retrieve money forgotten at the Central Bank?

Just like any financial process, there are some rules you need to follow in order to make the redemption.

In general, any person or company that has a value registered in the Claimed Values System (SVR) will be able to redeem their money simply.

However, there are specific groups that need to observe particular rules for redemption, being allowed to:

• Current or savings accounts closed with an available balance;
• Capital accounts and apportionment of net surpluses of former credit union participants;
• Unsought resources from terminated consortium groups;
• Fees charged incorrectly;
• Installments or expenses of credit operations charged;
• Prepaid or postpaid payment accounts closed with an available balance;
• Registration accounts maintained by brokers and distributors closed with available balance;
• Other resources available at institutions for refunds.

Therefore, only if you fall into one of the cases mentioned above will you have a balance available for redemption at the Central Bank.

Necessary documents

One of the fundamental steps in the redemption process is the presentation of the documents requested by the bank.

With the documentation provided, the Central Bank will verify the veracity of the information presented by the user.

Although this process is essential, the documents requested are basic and vary depending on the type of person. 

For example, in the case of an individual, it is necessary to present the ID, CPF and date of birth to guarantee redemption.

For legal entities, it is essential to present the CNPJ during the consultation and redemption.

Step by step on how to retrieve forgotten money at the Central Bank

Now, the time has come to learn how to retrieve forgotten money at the Central Bank in a simple way.

Initially, the financial institution provides a completely online redemption process, from request to payment. This way, you only need to have an electronic device with internet access.

Although the process is easy, we have listed the main steps so that you can learn the best way to redeem your money. Check it step by step!

• Access the official portal of the Banco de Valores Esquecidos (BVE);

• Then select the option “see amounts receivable”;
• Next, you must inform your CPF or CNPJ (if you are a company) and date of birth;

• So, do the security check and select the “consult” tab.
• On the next screen, you will have access to the information. If there is any amount to be received;
• Then, click on the option “access the receivable value system”;
• Next, you must log in with your Gov.br account;
• Once this is done, a new screen will open, where you will have the option to request the amounts to be received;
• Finally, follow the instructions on the page, provide the details of the account that will receive the transfer and complete the process.

So, the Central Bank offers a simple payment method through PIX, ensuring that you receive your refund quickly and easily.

Written by

Juliana Raquek